Downloading and Uploading the Software Package

To download a software package:

  1. Go to and browse to the software download page for your product.
  2. When prompted, log in with your Pulse Secure customer username and password.
  3. Accept the license agreement.
  4. When prompted, save the software package to your local host.

You can upload a software package to the system without immediately initiating the upgrade process. This is known as staging the upgrade. You can stage one package. Uploading a second package overwrites the previous staging.

To upload a software package:

  1. Select Maintenance > System > Upgrade/Downgrade to display the system software maintenance page.
  2. Under Managed Staged Service Package, select Upload new package into staging area and use the Browse button to locate and select the service package file.
  3. Click Submit to upload the file.

    The Upload Status window shows the progress of the upload operation.

    Figure512: Software Upgrade Page

Note:If you have enabled logging for Administrator changes (System > Log/Monitoring > Admin Access > Settings page), a log is written to the Admin Access logs page.